Ten Removal And
Storage Disasters To
Spotting a Good Remover
It is so important when
moving home that you choose wisely. It’s NOT as easy as you’d think!
The fact that you are
reading this probably means you are not really sure who is a good reliable
remover and who is an unscrupulous uncaring cowboy. This is never more
evident than in today’s market where the majority of business advertising is
conducted on line. There are some real horror stories, but how do you avoid
them? Buy the wrong washing powder one week and you will buy another brand
next time. Buy the wrong removal and you could literally be changing your
life- for the worse for months or years to come. Bear in mind people don’t
move very often, so you need to get it right.
Most removal advertising
in the past was a combination of directory advertising and on line
advertising, usually an even amount. Nowadays the directories are shrinking
and will possibly disappear altogether, replaced by more on-line
advertising. Here lies the problem. Setting up on-line campaigns is so
easy and instant, with very little vetting required. It is really hard to
distinguish a good company from a bad one. In a lot of cases the best
looking sites represent no more than man and van services, whereas a lot of
well run professional removers have old, dated and unattractive websites.
Just because someone can design a good website doesn’t mean they can run a
good removal company! So how do you spot the good ones?
The main way of
doing this is by looking for trade association membership, and seeing if
they are members of the Ombudsman Scheme. Quite a few companies are members
of transport trade associations such as the Road Haulage Association (RHA)
or the Freight Transport Association (FTA), and although these are reputable
trade associations they are really only for road transport and haulage not
specifically for household removals. The only two dedicated removal trade
associations in the UK are the British Association of Removers (BAR) and the
National Guild of Removers and Storers (NGRS).
of one of these is essential and Membership of the Ombudsman Scheme is
highly desirable. NGRS is the only
trade association that insists that its members belong to the Ombudsman
Scheme and whose members have to pass an annual Independent Inspection and
undergo a continual quality monitoring programme. Both Trade associations
have a code of practice that their members must adhere to.
The links here will
enable you to find out more about these associations and find their members
in your area.
more information on the Ombudsman scheme follow this link-
If there are no members
in your area, make sure the company has been established for a number of
years and has a number of qualified testimonials on view or available on
request. Only consider quotes for full removals from companies who will come
to see you and will send a written quotation which has its terms and
conditions clearly marked, and get any verbal promises put in writing. Most
importantly get any dates you have booked with your remover put in writing-
this way you will dramatically reduce the chance of falling foul of the
In number 2 of the Top
Ten, you will find out what some of the pitfalls of moving with an
unregulated remover are.
All The Best...
Alan (Your Removals
Copyright © 2010 Alan Stephenson